Our Service Areas

Our Service Areas at Black Hills

Delivering Super Service in Every Way

Black Hills is proud to be the leading heating, cooling, plumbing, and electrical services provider in the Greater Washington Area for over 20 years. Since 1993, we have served our community with excellent workmanship and friendly customer service.

As a fully licensed and insured company, we can service, repair, replace, or install any brand of equipment to improve your indoor comfort. All of our technicians are background-checked and highly trained. We hire only the best and brightest team members who share our commitment to excellence.

Black Hills is proud to serve residential customers in:

Thurston County: All 

  • Bucoda 
  • Grand Mound 
  • Lacey 
  • Olympia 
  • Rainier 
  • Rochester 
  • Tenino 
  • Tumwater 
  • Yelm 

King County: Partial

  • Algona 
  • Auburn 
  • Covington 
  • Des Moines 
  • Enumclaw 
  • Federal Way 
  • Kent 
  • Maple Valley 
  • Normandy Park 
  • Pacific 
  • Renton 
  • SeaTac 

Pierce County: Partial 

  • Bonney Lake 
  • Buckley 
  • DuPont 
  • Eatonville 
  • Edgewood 
  • Fife 
  • Fircrest 
  • Frederickson 
  • Gig Harbor 
  • Graham 
  • Lake Tapps 
  • Lakewood 
  • Mckenna 
  • Milton 
  • Orting 
  • Pacific 
  • Puyallup 
  • Roy 
  • Ruston 
  • South Hill 
  • Spanaway 
  • Steilacoom 
  • Sumner 
  • Tacoma 
  • University Place 

Grays Harbor County: Partial 

  • Elma 
  • McCleary 
  • Oakville 

Cowlitz County: Partial 

  • Longview 

Mason County: Partial 

  • Shelton
Don’t see your city or town listed? Give us a call at (888) 402-3514 to see if you’re in our service area.

Heating Services

While Washington is blessed with year-round even temperatures, you still need reliable heating. Our professional HVAC technicians can maintain, repair, replace, and install any model heater, furnace, or heat pump in Auburn, Federal Way, Lacy, Puyallup, Shelton, Tacoma, Olympia, and Thurston County, Washington, and the surrounding areas listed above.

Heater Maintenance

It’s important to protect your heater or furnace with regular tune-up maintenance visits to ensure that it is working correctly. We check for strained components, clean out dirty components, lubricate moving parts, replace filters, check electrical connections, and more!

Heater Repair

When you need your heater fixed, it needs to be fixed quickly! Our priority is performing timely repairs so you can live comfortably in your house. No one wants to shiver or risk bursting pipes because their repair service can’t reach them fast enough!

Our expert technicians can repair any make or model in a flash. We offer 24/7 furnace and heat pump repair services.

Heater Replacement & Installation

Is your heating going to make it through the winter? Don’t risk having to replace your heating system during the height of winter. We can replace your heating system quickly, professionally, and affordably.

AC Maintenance, Repair, Replacement, and Installation Services

Every summer, the heat waves just keep on rolling through. Don’t suffer through the heat; make sure your AC is up and running efficiently. The HVAC team at Black Hills is ready to maintain, repair, replace, and install any model AC or heat pump in Auburn, Federal Way, Lacy, Puyallup, Shelton, Tacoma, Olympia, and Thurston County, Washington, and the surrounding areas listed above.

Air Conditioning Maintenance

Over time, problems may develop with your AC unit. Animals may start nesting, components may be strained during hot summers, and dirt and debris can build up on the condenser coils. Having annual AC tune-ups is critical for long-term efficiency and extended service life. Contact us to schedule regular AC maintenance visits.

Air Conditioning Repairs

Black Hills proudly offers prompt, 24/7 emergency air conditioning repairs in Thurston County and surrounding areas. If your AC is making weird noises, isn’t putting out cold air, or simply won’t turn on, call Black Hills for professional AC repairs. Our technicians have been trained to repair any make or model we’ve seen in Washington.

Air Conditioner Replacement and Installation

When an AC is reaching the end of its life, its efficiency drops and electric bills start to go up. That’s when you know it’s time to replace your AC. If your air conditioner is over ten years old, it’s time to consider a new AC. Call Black Hills for expert AC replacement and installations in and around Thurston County.

Indoor Air Quality & Air Filtration Services

Black Hills is dedicated to providing your family with the best indoor air quality. We want you and your family to be free, knowing you are breathing fresh, clean air.

To achieve this goal, we offer the following services:

Are you ready to have healthier air in your home? Schedule an appointment for air quality testing in Olympia, Thurston County, and Western Washington.

Electrical Services in Thurston County

Black Hills offers our customers a comprehensive range of electrical services in the Greater Western Washington state area. Our expert electricians are trained, insured, and certified to provide the highest quality workmanship, customer service, and professionalism.

Our electrical capabilities cover a wide range of services, including:

If you have electrical questions or concerns, contact us today, and we’ll get to the root of your problem.

Expert Plumbing Services

Black Hills has been a leading home services provider in Thurston County since 1993. We offer a complete range of plumbing services to cover all your home’s needs.

Our plumbing experts are the most courteous, friendly folks and will thoroughly explain all the options for installations, repairs, or maintenance jobs. Our 100 percent money-back guarantee backs everything we do.

Here are some of the plumbing services we offer in Thurston County and surrounding areas:

  • Bathroom Remodeling
  • Drain Cleaning
  • Plumbing Repairs
  • Garbage Disposal Repair and Installation
  • Kitchen Plumbing, Sinks, and Faucets
  • Bathroom Plumbing, Sinks, and Faucets
  • Fixture Upgrades
  • Repiping
  • Sump pumps and Installation
  • Tankless Water Heater Service and Installation
  • Toilet Unclogging, Repair, and Installation
  • Water Heater Services
If you need a plumber you can trust, contact Black Hills for super service!

Comfort Pass Membership Program

Consider joining our Comfort Pass Member program: Receive four annual tune-up visits, no dispatch fees (even after hours), priority booking, a ten percent discount on all repairs, and more!


Real Comments From Real People

So Very Impressed

- Debbie F.

Diamond Harris was the HVAC Design who came to my house to give me an estimate for a tankless water heater. I was so very impressed. His customer service, extensive knowledge, and professionalism certainly earn the grade of an A+. A true reflection on black hills Inc.'s hiring practice of hiring and retaining only the best employees. My estimate included not only the tankless water heater but the full installation. Diamond Harris is an asset to your company. Black hills inc was referred to me by my parents who had 3 major projects completed by black hills Inc., and loved working with them. With employees like Diamond, I now see why. Such a positive experience. Thank you. Please give my sincere thank-you to Diamond

Awesome Customer Service

- Lillian B.

We spoke to 3 different companies to get an estimate for a new system. Black Hills was the only company that did exactly what they said they would do from the start. I appreciate the text/photo letting me know who would be arriving and he came right on time. Travis was very polite and professional and answered all of our questions. The installation crew was also very quick and professional and cleaned up afterward. Follow-ups to make sure we were happy with service also appreciated. Awesome customer service

Great Service

- Jordon C.

Great service, No BS. Our AC was not keeping up, had a feeling it was because of a leaking coil on the inner unit. Was confirmed by Black Hills Inc. and was set-up with an appointment with a comfort specialist. After the survey with the specialist (Bento Yanez), we sat down and discussed options for replacement, turning out that full replacement with a heat pump/ac/new furnace would be the most efficient cost-effective option. Black Hills was able to access all the previous history on our unit since prior homeowners had used them, they could pull up everything that had previous work done. Looking forward to the replacement unit being installed in only 4 days, after the survey.




Looking for an expert’s insight on your next home improvement project? Our helpful team is standing by to answer questions and be of service.