ABOUT US

Olympia Plumbing, Heating, AC & Electrical Professionals

Since 1993, we’ve been providing complete comfort solutions. Our service technicians are dedicated to arriving on time, providing professional service, using quality parts, and doing the work right the first time for the price quoted.

Black Hills is your one-stop shop for all your heating and cooling, plumbing, and electrical services. Whether it’s routine maintenance or an electrical outage, our service experts are prepared for any job. We work hard to make your experience with us hassle-free. By backing all of our services with a 100% money-back guarantee, we ensure that you will be happy with our work. If you are less than 100% satisfied with our work, we will do whatever it takes to make it right.

Our Vision

To enhance the quality of life of our employees and our customers.

Our profitability is directly proportional to the quality of our customers’ experience with our company.

Our Mission

WE PROVIDE:

The premier service company in all markets we serve and in all services
we provide.

WE WILL PROVIDE:

Unsurpassed customer service by empowering all employees to satisfy the
customer without compromising and by delivering more than we promise.

WE WILL GROW AS MUCH AS POSSIBLE:

Governed by financial restraints and the ability to maintain an excellent
level of customer service.

WE WILL EMPLOY:

Only the most competent people with high moral and ethical standards, who
desire to improve their lives through continuous learning and opportunities we offer.

WE WILL OPERATE:

With impeccable integrity in our relations with employees, customers, suppliers,
and the communities in which we operate.

Our Specialty is Customer Service

“We thrive on pride, honesty, and high-quality service to create and strengthen our relationships with our customers. Our strength is in our high standards and fully trained team of professionals motivated to achieve excellence through their work and with a goal to create a completely satisfying service experience for all our customers.”
– Mike Kirchmeier, President/Owner

Licensed & Bonded

Our company is licensed and bonded so that our customers assume no risk when working with us.

Straight-Forward Pricing

We guarantee flat-rate pricing with no hidden fees. Providing customers with peace of mind is our goal.

24/7 HVAC Service

We are happy to save the day with 24/7 emergency service for any heating or cooling problem.

5-Star Reviews

We guarantee flat-rate pricing with no hidden fees. Providing customers with peace of mind is our goal.

Maintenance Plans

Our Comfort Pass Program provides members with front of the line service, complimentary diagnostic appointments, and annual maintenance.

100% Satisfaction Guarantee

We stand behind our work and always put our customers first.

What can we help you with?

We offer a wide range of home comfort solutions.

Reviews

Real Comments From Real People

So Very Impressed

- Debbie F.

Diamond Harris was the HVAC Design who came to my house to give me an estimate for a tankless water heater. I was so very impressed. His customer service, extensive knowledge, and professionalism certainly earn the grade of an A+. A true reflection on black hills Inc.'s hiring practice of hiring and retaining only the best employees. My estimate included not only the tankless water heater but the full installation. Diamond Harris is an asset to your company. Black hills inc was referred to me by my parents who had 3 major projects completed by black hills Inc., and loved working with them. With employees like Diamond, I now see why. Such a positive experience. Thank you. Please give my sincere thank-you to Diamond

Awesome Customer Service

- Lillian B.

We spoke to 3 different companies to get an estimate for a new system. Black Hills was the only company that did exactly what they said they would do from the start. I appreciate the text/photo letting me know who would be arriving and he came right on time. Travis was very polite and professional and answered all of our questions. The installation crew was also very quick and professional and cleaned up afterward. Follow-ups to make sure we were happy with service also appreciated. Awesome customer service

Great Service

- Jordon C.

Great service, No BS. Our AC was not keeping up, had a feeling it was because of a leaking coil on the inner unit. Was confirmed by Black Hills Inc. and was set-up with an appointment with a comfort specialist. After the survey with the specialist (Bento Yanez), we sat down and discussed options for replacement, turning out that full replacement with a heat pump/ac/new furnace would be the most efficient cost-effective option. Black Hills was able to access all the previous history on our unit since prior homeowners had used them, they could pull up everything that had previous work done. Looking forward to the replacement unit being installed in only 4 days, after the survey.