AC Maintenance & Repair

Emergency Heating & Cooling Repair Services in Olympia, WA

When your heat gives out during a cold snap or your AC shuts down on a hot summer afternoon, it’s more than an inconvenience. It’s an emergency that needs fast, qualified help. At Black Hills Inc., we handle emergency HVAC calls across Olympia and Puget Sound every day. We’re ready when your system isn’t.

Our team shows up prepared to diagnose the issue, explain what’s happening, and get your comfort system back under control.

What Qualifies as an HVAC Emergency?

Some HVAC problems can wait. Others can’t. A true emergency means your system has stopped working or become unsafe. That might be a furnace that won’t start on a freezing night or an AC unit leaking water or blowing warm air during a heat wave. It could also be something more serious, like an electrical smell or a carbon monoxide alert.

If the issue affects your safety, health, or home, it’s an emergency.

Common situations include:

  • No heat during freezing weather
  • No AC in extreme heat
  • Electrical smells or tripped breakers
  • Water leaks from the system
  • Loud mechanical noises
  • Carbon monoxide warnings

If it feels urgent, it’s worth the call.

HVAC Support for Heating and Cooling Failures

We respond to emergencies involving furnaces, heat pumps, and AC systems. Our technicians work with most major brands and system types. Whether it’s an urgent heater repair in the middle of winter or a failed AC during a heat wave, we’re ready to get you back on track.

We don’t show up just to look. We come prepared to stabilize the issue and walk you through next steps. Some problems can be fixed right away. Others may need a follow-up. Either way, we keep you informed and focused on restoring comfort and safety.

Common HVAC Emergencies and Warning Signs to Watch

Some problems happen fast. Others give early warning signs. Catching them early can prevent a total breakdown.

Watch for:

  • Burning or electrical smells
  • Loud banging, screeching, or grinding sounds
  • System runs without heating or cooling
  • Weak or no airflow from vents
  • Ice on refrigerant lines
  • Water pooling around the indoor unit
  • System won’t respond to thermostat

If you notice these signs, especially during extreme weather, don’t wait.

How Our Emergency HVAC Response Process Works

Here’s how we handle an emergency HVAC call:

  • You call us any time, day or night.
  • We listen. We assess the situation and determine urgency.
  • We send help. A technician is dispatched to your home.
  • We inspect the system and stabilize the issue.
  • We explain your options. If we can fix it on the spot, we will. If not, we’ll help schedule follow-up service.
  • We stay in touch. You’ll know what to expect every step of the way.

No guesswork. No jargon. Just clear answers and solid work.

Preventing HVAC Emergencies: Smart Maintenance Tips

Many HVAC emergencies can be avoided with regular upkeep. These steps help:
Schedule maintenance twice a year
Change air filters regularly
Keep the vents and returns clear
Check outdoor units for debris or ice
Don’t ignore odd sounds or short cycling
Test your thermostat at the start of each season
A little prevention can save you a lot of trouble.

Why Choose Us for Emergency HVAC

Olympia and Puget Sound homeowners rely on Black Hills Inc. when it counts.

  • 24/7 availability
  • Local technicians who know the systems and the area
  • Licensed, trained, and respectful of your home
  • Clear communication
  • Trusted by local families for over 30 years
  • Focused on comfort, safety, and service

We fix more than equipment. We help you feel safe and comfortable when things go wrong.

FAQs

What qualifies as an HVAC emergency?

Any system failure that affects your health, safety, or indoor comfort during extreme weather.

Are emergency HVAC services really available 24/7?

Yes. We’re available day or night, every day of the year.

How fast can you respond?

It depends on the situation, but we prioritize true emergencies and work to get there fast.

Do you handle heating and cooling emergencies?

Yes. We’re trained to handle emergency issues with furnaces, heat pumps, and AC systems.

What should I do before help arrives?

Turn off the system if there are leaks, burning smells, or strange noises. Shut power off at the breaker if needed.

How can I reduce future emergencies?

Get regular maintenance, change filters, and act quickly when something feels off.

When your HVAC system fails, you want someone who shows up, knows what they’re doing, and gets it done right. That’s what we do at Black Hills Inc. 

Contact us online or at 360-822-9659 to request service.

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Why Choose Black Hills?
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  • Maintenance Plans
  • 5-Star Reviews
  • Emergency Service Available
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8 Signs That Your Air Conditioning Needs Repairs

Here are eight warning signs that your AC needs to be serviced:

  • Warm Air is Being Blown: The air being blown through the vents isn’t cool. 
  • AC Thermostat Not Working: The thermostat temperature doesn’t match the home’s temperature.
  • Low Air Flow: Air is coming through the vents sluggishly.
  • Loud Noises: Your AC is making loud noises: banging, whirring, groaning, etc.
  • Strange Odors: A burning or moldy smell is coming from the AC. 
  • Too Much Humidity: Your AC isn’t pulling out enough humidity. 
  • Freon or Water Leaks Around AC: You notice a pool, puddle, or stream coming from your AC.
  • Rise in Electric Bill: You see a rise in your electric bill that doesn’t match changes in the weather. 

If you see any of these eight warning signs, it’s time to call in an expert HVAC technician to look at your air conditioning unit. 

Black Hills offers expert 24/7 emergency AC repairs in Olympia, Thurston County, and throughout the surrounding areas in Western Washington. 

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Reviews

Real Comments From Real People

So Very Impressed

- Debbie F.

Diamond Harris was the HVAC Design who came to my house to give me an estimate for a tankless water heater. I was so very impressed. His customer service, extensive knowledge, and professionalism certainly earn the grade of an A+. A true reflection on black hills Inc.'s hiring practice of hiring and retaining only the best employees. My estimate included not only the tankless water heater but the full installation. Diamond Harris is an asset to your company. Black hills inc was referred to me by my parents who had 3 major projects completed by black hills Inc., and loved working with them. With employees like Diamond, I now see why. Such a positive experience. Thank you. Please give my sincere thank-you to Diamond

Awesome Customer Service

- Lillian B.

We spoke to 3 different companies to get an estimate for a new system. Black Hills was the only company that did exactly what they said they would do from the start. I appreciate the text/photo letting me know who would be arriving and he came right on time. Travis was very polite and professional and answered all of our questions. The installation crew was also very quick and professional and cleaned up afterward. Follow-ups to make sure we were happy with service also appreciated. Awesome customer service

Great Service

- Jordon C.

Great service, No BS. Our AC was not keeping up, had a feeling it was because of a leaking coil on the inner unit. Was confirmed by Black Hills Inc. and was set-up with an appointment with a comfort specialist. After the survey with the specialist (Bento Yanez), we sat down and discussed options for replacement, turning out that full replacement with a heat pump/ac/new furnace would be the most efficient cost-effective option. Black Hills was able to access all the previous history on our unit since prior homeowners had used them, they could pull up everything that had previous work done. Looking forward to the replacement unit being installed in only 4 days, after the survey.

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Looking for an expert’s insight on your next home improvement project? Our helpful team is standing by to answer questions and be of service.