Furnace Installation & Replacement
Heating Replacement Services
When the nights get damp and cold here in the Puget Sound, you count on your heating system. If it starts to give out, you notice right away. Rooms stay chilly, the furnace makes new noises, or it just feels like the system is running harder than ever.
At some point, repairs stop making sense, and replacement becomes the better option.
Black Hills, Inc. has been helping families with heating for decades. We know the older homes, we know the local weather, and we know what it takes to keep systems running safely. When it is time for a new furnace or heat pump, we are here to guide you through the process.


Signs It’s Time to Replace Your System
Heating systems usually give you some warning before they quit completely. Common signs include:
- The system is more than 15-20 years old
- Breakdowns keep happening, especially in winter
- Some rooms heat up, others stay cold
- Utility bills climb even though your use has not changed
- Strange noises like banging or rattling
- The furnace or heat pump takes forever to warm the house
One or two issues may mean repair. If you are dealing with several, replacement is likely the smarter call.
Factors to Consider
Choosing a new system is not one-size-fits-all. Here are a few things to think about:
- Home size. Bigger spaces need more power.
- Efficiency. High-efficiency systems cost less to run over time.
- Fuel type. Gas, electric, or a mix, depending on what is available in your home.
- Air quality. Some systems work better with purifiers or humidifiers.
- Future plans. Remodeling or adding square footage? Factor that in now.
These details help make sure you do not end up with a system that is too small or oversized.
Types of Heating Systems
Most families in Olympia and the Puget Sound choose between these:
- Furnaces. Gas furnaces are the most common in our area. They heat quickly and keep homes warm through damp Northwest winters. Electric furnaces are another option, especially where gas is not available.
- Heat pumps. A heat pump can both heat and cool your home. They are efficient in our moderate climate, though during a deep freeze they may need backup heat.
Repair vs. Replacement
It is never fun to decide between fixing what you have and buying something new. If your system is still fairly new and the repair is simple, fixing it makes sense.
But if you are calling for service every season or facing a major repair on a unit that is already 15 years old, replacement is usually the better investment.
A new furnace or heat pump will heat more efficiently, keep bills down, and save you from wondering if the system will make it through the next cold snap.
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AC & Heating Services
Why Choose Black Hills?
- Licensed & Bonded
- Straight-Forward Pricing
- Maintenance Plans
- 5-Star Reviews
- Emergency Service Available
- 100% Satisfaction Guarantee

Our Replacement Process
When you call Black Hills, Inc. for heating replacement, here is how we handle it:
- We check your current system and your home’s heating needs
- We recommend options that fit your house and goals
- We remove the old unit safely
- We install the new furnace or heat pump and set it up correctly
- We test everything to make sure it runs the way it should
- We walk you through how it works and how to take care of it
Our goal is to make the process straightforward so you can get back to a warm, comfortable home.
Heating Replacement Services Experts
When it is time for furnace replacement or a new heat pump, Black Hills, Inc. is the go-to for many families. We know the local climate, and we know what works in these homes. If your heater is struggling or you are ready for a new furnace, call Black Hills, Inc. today to talk about your heating replacement options.
FAQs
Most furnaces run about 15 to 20 years. Maintenance can help extend its lifespan. After that, replacement is often the best option.
Yes. Heat pumps handle both heating and cooling, which makes them a good option in the Puget Sound
Gas heats faster and usually costs less to run here. Electric can be used where gas is not available.
A technician can measure your home and run a load calculation so you get the right fit.
If it is old, inefficient, or breaking down often, replacement usually saves money and stress over time.
Reviews
Real Comments From Real People
So Very Impressed
- Debbie F.
Diamond Harris was the HVAC Design who came to my house to give me an estimate for a tankless water heater. I was so very impressed. His customer service, extensive knowledge, and professionalism certainly earn the grade of an A+. A true reflection on black hills Inc.'s hiring practice of hiring and retaining only the best employees. My estimate included not only the tankless water heater but the full installation. Diamond Harris is an asset to your company. Black hills inc was referred to me by my parents who had 3 major projects completed by black hills Inc., and loved working with them. With employees like Diamond, I now see why. Such a positive experience. Thank you. Please give my sincere thank-you to Diamond
Awesome Customer Service
- Lillian B.
We spoke to 3 different companies to get an estimate for a new system. Black Hills was the only company that did exactly what they said they would do from the start. I appreciate the text/photo letting me know who would be arriving and he came right on time. Travis was very polite and professional and answered all of our questions. The installation crew was also very quick and professional and cleaned up afterward. Follow-ups to make sure we were happy with service also appreciated. Awesome customer service
Great Service
- Jordon C.
Great service, No BS. Our AC was not keeping up, had a feeling it was because of a leaking coil on the inner unit. Was confirmed by Black Hills Inc. and was set-up with an appointment with a comfort specialist. After the survey with the specialist (Bento Yanez), we sat down and discussed options for replacement, turning out that full replacement with a heat pump/ac/new furnace would be the most efficient cost-effective option. Black Hills was able to access all the previous history on our unit since prior homeowners had used them, they could pull up everything that had previous work done. Looking forward to the replacement unit being installed in only 4 days, after the survey.







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