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Career Opportunities at Black Hills

Join Our Team of Olympia HVAC Technicians, Plumbers & Electricians

Since 1993, Black Hills has been the most recognized and trusted team of professional technicians. We are your one-stop shop for all things plumbing, heating, air conditioning, and electrical. As we continue growing our business, we are looking for new additions to our team. Take a look at our available positions, then reach out to us to find out if you’re a perfect fit!

Give our team a call at (360) 558-3242 to discuss our career opportunities.

Positions Available

Imagine how rewarding it is to work in a field where you get to help people every day! As a provider of essential services, Black Hills does everything it takes to ensure each customer is 100% satisfied. Every member of our team is passionate about providing necessary repair, replacement, maintenance, and installation services that ensure our customers are safe and comfortable in their homes. We believe that happy customers make for a successful business with happy employees!

Customer Care Representative

As a company committed to delivering unparalleled customer service, the position of customer care representative is very important. Client care representatives are responsible for the very first interaction a client has with our company, which we recognize is a big responsibility. An individual in this role establishes, grows, and maintains our customer base. If you are passionate about contributing to our growth and want to work for a business that believes in and supports you, you might be the perfect fit for our team!

Requirements:

  • Verbal skills

  • Professionalism

  • Ability to multi-task

  • Work well under pressure

  • 1-2 years customer service in a call center environment is preferred, but not required

Responsibilities:

  • Adhere to phone call script

  • Keep call schedule full

  • Perform all Club Membership calls

  • Perform computer functions with skill, efficiency, and accuracy

  • Effectively handle unhappy customers and keep the general manager aware of any challenges

  • Complete follow-up letters

  • Perform general filing tasks

  • Perform other tasks upon request

Benefits:

  • Competitive pay

  • Variety of health and related benefits

  • 401(k) plan

  • Paid vacation

Note: This is an office position. Daily duties are performed from our office located in Olympia, Washington.

Residential Plumber

At Black Hills, our plumbers are the best of the best because they truly care about our customers. If you are passionate about delivering outstanding customer service and providing lasting results, this is the job for you.

Requirements:

  • Must be an 02 Licensed Journeyman

  • Must have a clean driving record

  • Must pass background check and drug test

  • Positive attitude

  • Team player mentality

Benefits:

  • Competitive salary

  • Full dental, medical, and vision benefits

  • 401(k) plan

  • Ongoing training and education provided

  • Schedule flexibility

  • Leads provided by company

  • Opportunity for growth

Electrician

As an electrician for Black Hills, you get to enjoy the glory that comes with providing essential services to those who need them most. If you feel rewarded upon providing exceptional service and helping your team grow, this is the position for you.

Requirements:

  • Must be an 02 Licensed Journeyman

  • Must have a clean driving record

  • Must pass background check and drug test

  • Positive attitude

  • Team player mentality

Benefits:

  • Competitive salary

  • Full dental, medical, and vision benefits

  • 401(k) plan

  • Ongoing training and education provided

  • Schedule flexibility

  • Leads provided by company

  • Opportunity for growth

Note: This is a full-time position.

HVAC Maintenance Technician

Because our HVAC maintenance techs are our link to the customer, these individuals are very important to our company. They are responsible for providing exceptional customer care, generating revenue, maintaining our reputation, and helping our team as a whole to succeed. We are looking for both experienced and non-experienced HVAC maintenance technicians. We are growing rapidly and are looking to add up to four hardworking, dedicated individuals ASAP!

Responsibilities:

  • Perform maintenance, service, and repair of residential heating and air conditioning equipment

  • Provide unparalleled customer service

Requirements:

  • Must have exceptional interpersonal and communication skills

  • Must troubleshoot, diagnose, and clearly explain all problems and options to the client

  • Must perform a thorough and accurate HVAC inspection and communicate findings to the client

  • Must be comfortable asking for payment and collecting money

  • Must comply with all safety standards and processes

  • Must be able to climb ladders and work in close spaces

  • Must know and adhere to all state HVAC codes

  • Must present a professional image by arriving on time, wearing company uniforms, and being neat and well groomed.

  • Must have a clean driving record and valid driver’s license

  • Must be able to pass a background check and drug test

  • Must have the ability to communicate with all clients

  • Must keep truck clean, stocked, and properly inventoried

  • Must be willing to continue training for personal growth as well as participate in the training of new employees

Note: This is a full-time position.

Why You Should Work for Black Hills

As a company with nearly three decades of service, we understand the importance of taking care of our employees. After all, the only way to have happy customers is to have a happy team of people serving them! That being said, we do everything it takes to support our employees, help them grow, and set them up for success. We work hard to ensure you love your career and are rewarded for your efforts.

If you feel you belong on our team—and we hope you do—please apply through the form below! We would love to talk with you and get to know you better.

To learn more, please reach out to our team at (360) 558-3242. We look forward to hearing from you!

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    - Max F
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